At PPC Revolution, your satisfaction is our top priority. We take pride in offering high-quality digital products to enhance your online presence. However, we understand that circumstances may arise where a refund is necessary. Please review our refund policy below to understand how we handle such situations:
Digital Products Refund
Due to the nature of digital products, including Facebook, Instagram, Google, TikTok, Snapchat accounts, and social media engagements (likes, followers, shares, etc.), we offer refunds under specific circumstances:
- Unfulfilled Orders: If you experience any issues with the delivery of your purchased digital product or encounter difficulties accessing your account, please contact our support team immediately. We will investigate the matter and, if necessary, offer a partial or full refund.
- Incorrect Product: In the event that you receive a digital product different from what you ordered, please get in touch with us within 14 days of purchase. We will promptly rectify the situation by providing the correct product or offering a full refund.
- Quality Issues: If the delivered digital product does not meet the quality standards described in our product listings, please reach out to us within 14 days of purchase. We will assess the issue and determine the appropriate solution, which may include a full refund.
Non-Refundable Scenarios
Please note that certain scenarios are non-refundable:
- Change of Mind: We do not provide refunds for digital products due to a change of mind or a decision to no longer use the product.
- Personal Reasons: Refunds will not be issued for digital products based on personal preferences, individual requirements, or if the product is no longer needed.
How to Request a Refund
To initiate a refund request, please contact our customer support team at info@ppcrevolution.com or info@viviodigitalsolutions.com. Kindly provide the order details and the reason for the refund request. Our team will review your request and respond within 24 hours with further instructions.
Refund Processing
Refunds will be processed using the same payment method used for the original purchase. Please allow 14-30 for the refund to be reflected in your account.
If you have any questions or concerns about our refund policy, feel free to reach out to us at info@ppcrevolution.com or info@viviodigitalsolutions.com.
Thank you for choosing PPC Revolution. We are committed to delivering exceptional digital products and excellent customer service.
Best regards,
PPC Revolution Team
